Kiln Dried Birch Logs (Standard Crate) + Free Kindling

The delivery arrived quickly and well packaged, logs were super dry. Good price. The only reason not 5 stars is that a lot of the delivery was small logs and pieces - which are good for starting a fire and getting it going, but would have liked a few more larger logs in the mix .

Our wood was delivered 2 days after ordering. The driver was very helpful and pump trucked our order into the garage. The pallet was very sturdy and professionally wrapped in shrink wrap to keep wood dry if raining.

The only thing wrong was they never told us then it was coming, they didnt
give the driver the telephone number so he could'nt ring up to tell us he was on his way

Can’t remember how I came across Candowe. I’m very glad I did.
I’d been with my present supplier for about 9 years, who had provided a good (if not sometimes pricey) service. However, looking at the product data of each, Candowe’s pallets are 13% larger and cheaper. Four ‘free’ bags of kindling was not to be sneezed at.
Overall a standard pallet of Birch logs from Candowe with the kindling thrown in and accounting for the extra volume of wood equated to a saving of £88. A no brainer, as they say.
But are the pallets delivered as a kerb side drop off or will they be put into my garage (like I’ve been used to)?. An email to Candowe was quickly answered the same day with an affirmative – and it was a Sunday! My order confirmation quickly followed with further coms regarding delivery dates.
The items were delivered on the due date and the pallet sited in my garage. Puuuuurrrrfect.
A seriously amazing 5* service. Well pleased.
PS. The birch logs burn with a lovely flame and give off a good amount of heat (and light!). The log sizes are well sized for my 6kW log burner – I used to get too many logs that were very large from my previous supplier, which I had to chop to a smaller size.

This is my second order after being very happy with the 64 birch log bags I thought I’d order the crate this time and I was not disappointed. I am extremely happy with the crate size and the amount of logs with free kindling. Delivery was great as I emailed them straight after I ordered and they got back to me offering me a choice of dates so I new exactly when to expect delivery. I will definitely use again when needed.